Engage Navigation Overview

The CMS is designed to help you manage content, playlists, devices, templates, and settings from a single platform.

Whether you are creating content, assigning playlists, or managing screens, the navigation tools help you quickly move between different areas of the system.

In this article, you will learn how the CMS navigation is organized, how to switch between workspaces, and how to find content using search, filters, and sorting tools.

New to the CMS?

A common workflow is:

1. Upload content to the Library
2. Create a Playlist
3. Assign the Playlist to Players

The navigation helps you move between these areas as you work.

Finding Your Way Around the CMS

The CMS navigation consists of three main areas:

• Top navigation
• Side navigation
• Content area

Together these areas help you move between workspaces, access CMS features, and manage your content.

Main Navigation

The main navigation is available throughout the CMS.

Library

The Library is your digital storage space for organizing and managing media files and content.

You can organize content into folders, use search and filters to quickly find items, and control who can access them.

Templates

The Template Library provides access to all templates available in your workspace.

Templates are pre-designed content layouts that help you create professional content while following your organization's branding guidelines. They can include predefined colors, logos, fonts, layouts, and design elements.

Playlists

A Playlist is a customized collection of content assigned to players.

You can arrange content in the desired order and schedule it for specific times and locations.

Devices

Devices (could also be called players or screens) is the hardware which you target your playlist with to a physical screen or location. Making your content be able to be experienced.

Settings

The settings item in the menu is where you can access your devices Power Schedules and Lables.

Power Schedules

Power Scheduling allows you to control when devices (players/screens) turn on and off automatically.

Labels

Labels help categorize and organize players based on their location, function, or other relevant attributes.

Workspace Selector

The Workspace Selector allows you to switch between workspaces.

Select the workspace name in the navigation ribbon to open the workspace.

Depending on your permissions, you may:

• Browse available workspaces
• Search for a workspace
• Navigate between parent and sub-workspaces using the breadcrumb navigation

Different workspaces may contain different content, playlists, devices, and settings.

User Options

The User Options menu provides access to account settings, Smart Guides, and sign-out options.

Depending on your permissions, you may:

• Edit your profile information
• Change your language
• Manage notification preferences
• Open Smart Guides
• Sign out

Help & Guides

Is where you can access the Smart Guides modal.

Open Smart Guides to access:

• Product guides and articles
• Interactive tours
• CMS news and updates
• Additional learning resources

Sign out

Sign out from the Engage Suite and end your session.

Side Navigation

The Side Navigation provides an overview of folders and groups within the current CMS area.

The contents of the navigation change depending on where you are:

• Library – Content folders
• Playlists – Playlist folders
• Devices – Device groups

The navigation can be collapsed or expanded to provide more workspace in the content area.

Working Across Workspaces

Workspaces help separate content, devices, playlists, and settings.

Organizations often use workspaces to separate:

• Departments
• Locations
• Brands
• Customers

If you have access to multiple workspaces, use the workspace selector to switch between them.

Finding Content Faster

Most CMS pages include tools that help you quickly find what your looking for.

Search

Use search to locate files, playlists, folders, or devices.

Filters

Filters allow you to narrow results based on available criteria.

The available filters vary depending on which CMS page you are currently viewing.

Sorting

Sorting changes how results are displayed.

Common sorting options:

• Name
• Last Modified
• Type
• Status

Additional Navigation Tools

Some page areas include additional navigation features.

Breadcrumb Navigation

Breadcrumbs show your current location within a folder structure.

Select any level in the breadcrumb trail to return directly to that location.

Bulk Actions

Some areas allow actions on multiple items at once, such as:

• Move
• Schedule
• Delete

Understanding Player Statuses

The Players section includes status indicators that help monitor device health.

Common statuses include:

• Online
• Offline (<12 hours)
• Offline (<24 hours)
• Offline (>24 hours)
• Idle
• Unregistered
• Restored

For a detailed explanation of each status, see the Players Overview article.

Common Questions about Navigating the CMS

How do I switch between workspaces?

Select the workspace name in the navigation ribbon to open the Workspace Selector.

From there, you can browse available workspaces, search for a specific workspace, or navigate between parent and sub-workspaces.

Where can I change my language?

Open the User Options menu and select Profile Settings.

From there, you can choose your preferred system language and manage available notification settings.

What is the difference between the Library, Playlists, and Devices?

Library – Stores and organizes your media files and content.

Playlists – Controls what content is displayed and when it should play.

Devices – Represents the screens or players that display your content.

What is the difference between the Library and Templates?

Previously, templates were accessed through the Library. In the updated UI, Templates have their own dedicated area in the navigation.

Library is used to store and organize media files such as images, videos, audio files, and documents.

Templates contains reusable layouts and content designs that help create consistent content across screens and locations.

Separating Templates from the Library makes it easier to distinguish between:

• The content you use
• The layouts used to present that content

What is the Product Switcher used for?

The Product Switcher allows you to move between available products within the Engage Suite.

Depending on your permissions, you may have access to products such as Engage CMS, Admin Panel, or Content Creator.

What is the difference between a workspace and a folder?

A workspace separates content, playlists, devices, and settings from other workspaces.

Folders are used to organize content, playlists, or devices within a workspace.

Why can't I find my content, playlist, or device?

Use the search field, filters, and sorting options available on the page.

If you still cannot find the item, verify that:

• You are in the correct workspace
• The item is not located in another folder or device group
• Active filters are not hiding the item

Where can I find guides and tutorials?

Open Help & Guides from the User Options menu.

From there, you can access Smart Guides articles, interactive tours, product updates, and additional learning resources.